I booked a round trip limo for my 19th birthday party with no problems. I even ended up upgrading from a 10 to a 14 person limo the day of the party with no issues - thank you Shannon for your awesome help! Our driver, Steve, was incredibly friendly and professional, and he helped to make the organization of the trip as smooth as possible. I went in the day after to see Mary Lou, who was a huge help as well. I was lucky to be able to deal with such a personable and helpful staff. I will definitely book all future trips with Erin Mills Limousine!